Telephone and Computer System Integration

Most new office telephone (PBX) systems interface with the business local area network (LAN). Application packages like contact management, customer support, and predictive dialer software interface with Microsoft Outlook. This provides integrated voice mail and email and allows you to use technology to run your sales and support operations more efficiently.

PROFIT/CS provides an analysis of your current telephone system and local/long distance service and plans and implements these integrated solutions. Often, this analysis provides cost savings associated with the local/long distance plans that can pay for a portion or all of the cost of a replacement telephone system.