Todd Hurley, McRae Industries
What are some of the reasons you choose PCS to assist you with your hardware / software procurement?
Business Honesty from the Products to Pricing
Support – Pre Sales Technical Advice, Sales Prices and Quotes, After Sale – Returns Warranty Replacement, Billing etc.
Business Communications- All forms for Conducting Business, Email, Web, Telephone etc.
They respond…
On a scale of 1-10, (10 being the best) how would you rate the level of customer service at PCS?
10 – They always communicate back to you as a Customer, all issues are handled timely honestly and the most professional manner. This is truly what sets them apart.
If you were to recommend Profit/CS to another company or individual, how would you describe PCS?
Good Product (Prices), Better Service, Great Support